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Cv. Muda Berkarya Sukses Abadi membuka lowongan pekerjaan untuk posisi Kasir, Barista, Asist BAR, GRO, Waiters, Crew kitchen, dan Sosmed Marketing. Perusahaan bergerak di bidang Food & Beverage dan menempatkan karyawan di Kota Solo.

Job opportunity for Staff Apotek at Kristie Aesthetic Clinic in KOTA BANDAR LAMPUNG, LAMPUNG, Indonesia. Qualification: Deskripsi Pekerjaan Kualifikasi yang dibutuhkan : Wanita, usia maksimal 22 tahun Pendidikan min SMK/ SMA Jujur, Ramah, Bertanggung jawab, Disiplin Dapat mengoperasikan komputer Bersedia mengikuti training sesuai posisi Berpenampilan menarik & Komunikatif Detail Oriented

Cv. Muda Berkarya Sukses Abadi membuka lowongan pekerjaan untuk posisi Kasir, Barista, Asist BAR, GRO, Waiters, Crew kitchen, dan Sosmed Marketing. Perusahaan bergerak di bidang Food & Beverage dan menempatkan karyawan di Kota Solo.

Job opportunity for CS & Feedback Analyst (Fintech Industry only) at PT Sigma Global Teknologi in KOTA ADM. JAKARTA PUSAT, DKI JAKARTA, Indonesia. Qualification: Notes Status: PKWT 12 months under Sigmatech (extendable) Placement: Fintech Industry (WFO, Jakarta Utara) Salary: 10 mio gross + 500.000 transport allowance Benefit: Laptop provided, BPJS Kesehatan & Ketenagakerjaan, Kompensasi UUCK 100%, THR Prorate Job Description: Feedback Lifecycle Management: Collect, classify, and analyze customer feedback from various digital touchpoints (App Store, Play Store, Social Media, and CS tickets). Strategic Insights: Translate raw customer feedback and pain points into actionable insights for the Product, Engineering, and Business teams. Cross-Functional Bridge: Serve as the primary liaison between Customer Service and the Product Team to ensure the most critical bugs or feature requests are prioritized in the Product Backlog. Metric Governance: Define and monitor key performance indicators (KPIs) such as CSAT (Customer Satisfaction Score), NPS (Net Promoter Score), and CES (Customer Effort Score). Reporting: Prepare and present weekly/monthly Product Feedback Digests to management, highlighting trends, recurring issues, and the impact of recent product launches. SOP & Training: Develop and refine SOPs for product releases and QA checklists from a user-experience perspective, and provide internal training to the CS team for major feature updates. Root Cause Analysis (RCA): Conduct deep-dive analysis on sudden spikes in complaints or drop-offs in the user journey, specifically for fintech-related processes (e.g., KYC, disbursements, or payments). Requirements: Education: Bachelor’s Degree (S1) in Communications, Business, Information Systems, or a related field. Experience: Minimum 4–5 years of experience in Customer Experience (CX), Voice of Customer (VoC), or Feedback Analysis, specifically within the Fintech industry (e.g., Digital Lending, Remittance, or P2P Lending such as Akulaku, Pegadaian, or similar). Fintech Knowledge: Strong understanding of fintech-specific business processes, such as loan disbursement flows, collection procedures, and regulatory compliance (OJK/BI). Technical Skills: * Proficient in using Feedback Management tools or CRM software (e.g., Zendesk, Salesforce). Strong data visualization skills using Power BI, Tableau, or Google Data Studio. Familiarity with Product Management tools like Jira or Confluence is a plus. Analytical Thinking: Exceptional ability to identify patterns in qualitative data and turn them into quantitative reports.

Job opportunity for admin plotter at PT Berkat Agung Jaya Abadi in KAB. MAGETAN, JAWA TIMUR, Indonesia. Qualification: Cek ukuran kertas vs ukuran marker di komputer Setting & menjalankan mesin plotter sesuai PO Cek hasil plot : garis jelas, tulisan keterangan lengkap Potong & gulung hasil plotter, size, qty Membuat marker untuk menentukan perhitungan pecah pola

Job opportunity for Digital Customers Experience (Costumer Service Analyst) at PT Sigma Global Teknologi in KOTA ADM. JAKARTA PUSAT, DKI JAKARTA, Indonesia. Qualification: Sigma Tech is Hiring Digital Customer Experience (CS Analyst) for our client Financial Services Industry *This poisition will be placed at Sigma Tech Client* Responsibilities: Analyze customer and transaction data to identify patterns, trends, and opportunities to improve repeat order ratio and customer engagement through critical thinking and analytical skills to challenge assumptions and provide meaningful business recommendations Monitor and evaluate CRM campaign performance, providing data-driven insights and actionable recommendations to enhance business outcomes, translate complex data into clear insights and strategic recommendations for stakeholders and manageme Conduct deep-dive analysis on customer behavior, lifecycle stages, and purchase patterns to support customer retention and repeat order growth Develop and maintain performance dashboards and analytical reports to track initiatives, customer experience metrics, ensure data accuracy and consistency by performing thorough validation and maintaining high attention to detail in all analyses Collaborate with cross-functional teams (Marketing, Sales, Operations, and Product) to design data-backed CRM strategies and improvement initiatives, also identify key drivers and pain points in the customer journey to improve overall customer experience and satisfactio Prepare clear and compelling PowerPoint presentations to communicate analytical findings, insights, recommendations to stakeholders, and present analysis results and strategic insights in meetings with business teams and management Qualifications: Bachelor degree in any major Minimum 3 years experience in Customer Relation Management (CRM) Analytics, marketing analytics, Data Science or any relevant field Excellent communication and coordination capabilities including an excellent command of English & Indonesian language. Strong hands-on experience with Ms. Office, CRM tools, PowerBI, Tableau, or MySQL, Data Strong analytical thinking, structured thinking, basic business & customer understanding, and agile with the flow process