Apply Mate

Job opportunity for Digital Customers Experience (Costumer Service Analyst) at PT Sigma Global Teknologi in KOTA ADM. JAKARTA PUSAT, DKI JAKARTA, Indonesia. Qualification: Sigma Tech is Hiring Digital Customer Experience (CS Analyst) for our client Financial Services Industry *This poisition will be placed at Sigma Tech Client* Responsibilities: Analyze customer and transaction data to identify patterns, trends, and opportunities to improve repeat order ratio and customer engagement through critical thinking and analytical skills to challenge assumptions and provide meaningful business recommendations Monitor and evaluate CRM campaign performance, providing data-driven insights and actionable recommendations to enhance business outcomes, translate complex data into clear insights and strategic recommendations for stakeholders and manageme Conduct deep-dive analysis on customer behavior, lifecycle stages, and purchase patterns to support customer retention and repeat order growth Develop and maintain performance dashboards and analytical reports to track initiatives, customer experience metrics, ensure data accuracy and consistency by performing thorough validation and maintaining high attention to detail in all analyses Collaborate with cross-functional teams (Marketing, Sales, Operations, and Product) to design data-backed CRM strategies and improvement initiatives, also identify key drivers and pain points in the customer journey to improve overall customer experience and satisfactio Prepare clear and compelling PowerPoint presentations to communicate analytical findings, insights, recommendations to stakeholders, and present analysis results and strategic insights in meetings with business teams and management Qualifications: Bachelor degree in any major Minimum 3 years experience in Customer Relation Management (CRM) Analytics, marketing analytics, Data Science or any relevant field Excellent communication and coordination capabilities including an excellent command of English & Indonesian language. Strong hands-on experience with Ms. Office, CRM tools, PowerBI, Tableau, or MySQL, Data Strong analytical thinking, structured thinking, basic business & customer understanding, and agile with the flow process

Job opportunity for Customer Relation Services at PT Dutagriya Sarana in KOTA ADM. JAKARTA PUSAT, DKI JAKARTA, Indonesia. Qualification: Kualifikasi : Memiliki pengalaman minimal 1 tahun dibidang : Customer service/customer relation, Administrasi atau Call center / frontliner Pekerjaan yang berhubungan dengan komunikasi dan pengelolaan data. Pengalaman bekerja di lingkungan perusahaan jasa keuangan, asuransi, atau outsourcing menjadi nilai tambah. Kemampuan Administratif Terampil melakukan pengarsipan dokumen, baik fisik maupun digital. Mampu melakukan input data secara akurat dan teliti. Mampu mengelola log, catatan proses, dan update status pekerjaan dengan rapi. Familiar menggunakan Microsoft Office (Excel, Word, Outlook) dan sistem internal perusahaan. Kemampuan Komunikasi Memiliki kemampuan komunikasi yang baik secara lisan dan tulisan. Mampu memberikan informasi kepada nasabah dengan jelas, sopan, dan profesional. Mampu menangani pertanyaan, komplain ringan, dan eskalasi secara tepat. Kemampuan Teknis & Perilaku Kerja Teliti, detail-oriented, dan memiliki kemampuan multitasking. Mampu mengikuti SOP, SLA, dan standar layanan perusahaan. Mampu bekerja secara mandiri maupun dalam tim. Berorientasi pada pelayanan (customer-oriented).

Job opportunity for Account Manager at PT Solman Tekno Asia in KOTA ADM. JAKARTA PUSAT, DKI JAKARTA, Indonesia. Qualification: Requirement : - Candidate must possess at least Bachelor's Degree, preferably from Computer, - Business Studies, Commerce, management or from all disciplines if PTN - GPA Minimum 3.00 - Age Max 30 years old - Preferred Gender female, but male candidates are also welcome - Preferably Having an experience in Sales 1-2 year - Oversee and execute end-to-end sales processes for designated market segments with the Manager - Prepare and execute the stages of the sales process, including qualification, solution validation, proposal, and negotiations - Good Communication - Have Passion in IT Sales - Target Oriented and well organized - Having good interpersonal skill and integrity - Current Work System Full-Time Work From Office (WFO) and preferably owns a personal laptop. Key Responsibilities : 1. Client Relationship Management : - Building and maintaining strong, positive relationships with clients, acting as the main point of contact for all communication. 2. Needs Analysis and Solution Development : - Understanding client needs and developing tailored solutions to meet those needs, often involving collaboration with other teams. 3. Sales and Business Development : - Identifying and pursuing new sales opportunities within existing accounts, potentially including upselling and cross-selling. Project Coordination : 1. Overseeing projects for clients, ensuring they are delivered on time and within budget, coordinating with internal teams as needed. 2. Performance Monitoring and Reporting : - Tracking key account metrics, preparing reports on account performance, and identifying areas for improvement. 3. Conflict Resolution : - Addressing and resolving any issues or concerns that arise from clients. 4. Strategic Planning : - Contributing to the development of overall account strategies and marketing plans. 5. Contract Management : - Managing contracts, renewals, and other related documentation.

Job opportunity for Office Boy/Girl at PT Speed Digital Banner in KOTA ADM. JAKARTA PUSAT, DKI JAKARTA, Indonesia. Qualification: Menjaga kebersihan dan kerapihan area kantor (ruang kerja, ruang rapat, pantry, dan toilet). Menyiapkan dan menyajikan minuman untuk karyawan dan tamu. Membantu kebutuhan operasional kantor sehari-hari. Mengantar dan mengambil dokumen atau barang ke bagian terkait. Mengisi dan memastikan ketersediaan perlengkapan kantor (air minum, alat kebersihan, ATK tertentu). Membantu pengaturan ruang rapat sebelum dan sesudah digunakan. Membuang sampah dan menjaga lingkungan kerja tetap bersih dan nyaman. Melaksanakan tugas lain yang diberikan atasan.

Job opportunity for Customer Service (sales) at BIRO PSIKOLOGI SAHABAT REMAJA in KOTA BANDAR LAMPUNG, LAMPUNG, Indonesia. Qualification: Tanggung Jawab Utama Menindaklanjuti Data Prospek (Leads) untuk penjualan Promosi dan penyebaran informasi Event Funnel Pengelolaan Data Peserta dan Administrasi Penjualan Strategi Akuisisi dan Konversi Leads Pengelolaan Acara dan Pelayanan Pelanggan Kriteria Utama Jenjang Pendidikan Minimal S1 Lebih disukai memiliki pengalaman di bidang Sales (Penjualana), Customer Service, dan atau Telemarketing minimal 1 tahun (bisa pengalaman magang maupun organisasi, lebih disukai jika pengalaman bekerja) Mampu bekerja dengan target dan memiliki inisiatif tinggi untuk mencapai target Memiliki device Laptop & HP, yg dapat menunjang proses pekerjaan Mampu mengendarai kendaraan bermotor (bagi yang belum bisa, akan sangat disukai jika mau belajar mengendarai kendaraan bermotor)

Job opportunity for Customer Service at Oneprint jogja in Kabupaten Sleman, DI Yogyakarta, Indonesia. Qualification: kualifikasi - pendidikan min SMA - siap bekerja dibawah tekanan - mampu mengoperasikan ms office - service oriented - sales oriented jobdesk - Menangani pertanyaan dan keluhan customer - Melakukan follow up/eskalasi ke pihak terkait mengenai permasalahan customer - Memastikan dapat mencapai target KPI yang sudah ditentukan - Menganalisa permasalahan yang dihadapi oleh customer dan memberikan solusi yang tepat sesuai dengan SOP yang berlaku - melakukan penawaran produk baik secara online/live maupun offline - memahami penjualan melalui ecommers - maintenance pelanggan tetap my one print