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TOUR MANAGER (Tour & Travel)
PT Bravo Persada Nusantara (Bravo Wisata)
Full-timeApply
Job Description
Job opportunity for TOUR MANAGER (Tour & Travel) at PT Bravo Persada Nusantara (Bravo Wisata) in KOTA TANGERANG SELATAN, BANTEN, Indonesia. Qualification: The Tour Manager is responsible for the end-to-end planning, coordination, execution, and oversight of travel operations. This role covers the responsibilities of a Tour Planner, Tour Coordinator, Tour Leader, Ticketing Officer, Hotel & Transport Booking Staff, and Visa & Travel Document Staff. Key Responsibilities : 1. Tour Planning & Coordination • Design domestic and international travel itineraries. • Conduct destination research and identify attractions based on market demand. • Prepare budgets and determine tour package pricing. • Coordinate with local and international vendors (guides, local agents, etc.). • Organize efficient and attractive travel schedules. 2. Tour Leading • Accompany tour groups during trips as the Tour Leader. • Serve as a liaison between participants and third parties (hotels, drivers, local guides). • Handle participants' needs and resolve issues during trips. • Ensure the safety, comfort, and satisfaction of all travelers. 3. Ticketing & Booking • Handle reservations and ticket issuance for flights, trains, and other transportation. • Manage reservation systems and ensure accurate passenger data. • Secure and confirm accommodation and land transportation bookings. 4. Visa & Travel Documentation • Prepare and process travelers’ documentation (visa, passport, insurance, etc.). • Provide guidance on visa requirements based on destination countries. • Liaise with embassies or visa agents when needed. Job Requirements : Qualifications: • Minimum Diploma or Bachelor’s degree, preferably in Tourism, Hospitality, or Business Management. • At least 2–3 years of experience in a travel agency or tour operations. • Certified Tour Leader is preferred. Technical Skills : • Proficient in ticketing systems (e.g., Amadeus, Galileo, or other GDS). • Skilled in itinerary planning and tour package pricing. • Knowledge of visa application processes and travel documentation. • Proficient in MS Office and other digital tools. Other Skills : • Excellent communication and interpersonal skills. • Strong negotiation and vendor relationship skills. • Leadership qualities, resilience, and ability to work under pressure. • Willingness to travel domestically and internationally. • Fluent in English (spoken and written); additional foreign language skills are a plus.
Requirements
- The Tour Manager is responsible for the end-to-end planning, coordination, execution, and oversight of travel operations. This role covers the responsibilities of a Tour Planner, Tour Coordinator, Tour Leader, Ticketing Officer, Hotel & Transport Booking Staff, and Visa & Travel Document Staff.
- Key Responsibilities :
- 1. Tour Planning & Coordination
- • Design domestic and international travel itineraries.
- • Conduct destination research and identify attractions based on market demand.
- • Prepare budgets and determine tour package pricing.
- • Coordinate with local and international vendors (guides, local agents, etc.).
- • Organize efficient and attractive travel schedules.
- 2. Tour Leading
- • Accompany tour groups during trips as the Tour Leader.
- • Serve as a liaison between participants and third parties (hotels, drivers, local guides).
- • Handle participants' needs and resolve issues during trips.
- • Ensure the safety, comfort, and satisfaction of all travelers.
- 3. Ticketing & Booking
- • Handle reservations and ticket issuance for flights, trains, and other transportation.
- • Manage reservation systems and ensure accurate passenger data.
- • Secure and confirm accommodation and land transportation bookings.
- 4. Visa & Travel Documentation
- • Prepare and process travelers’ documentation (visa, passport, insurance, etc.).
- • Provide guidance on visa requirements based on destination countries.
- • Liaise with embassies or visa agents when needed.
- Job Requirements :
- Qualifications:
- • Minimum Diploma or Bachelor’s degree, preferably in Tourism, Hospitality, or Business Management.
- • At least 2–3 years of experience in a travel agency or tour operations.
- • Certified Tour Leader is preferred. Technical Skills :
- • Proficient in ticketing systems (e.g., Amadeus, Galileo, or other GDS).
- • Skilled in itinerary planning and tour package pricing.
- • Knowledge of visa application processes and travel documentation.
- • Proficient in MS Office and other digital tools.
- Other Skills : • Excellent communication and interpersonal skills. • Strong negotiation and vendor relationship skills. • Leadership qualities, resilience, and ability to work under pressure. • Willingness to travel domestically and internationally. • Fluent in English (spoken and written); additional foreign language skills are a plus.
Required Skills
Microsoft ExcelTravel Itinerary PlanningMicrosoft OfficeTravel ManagementTeamworkTravel Sales
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